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Refund Policy



Thanks for shopping at The Android Doctor.

If you are not entirely satisfied with your purchase, we're here to help.




You have 30 calendar days to request a refund. 

Once we receive your request for a refund, we will immediately notify you on the status of your refund. You can also log into your account with us to check the status of your refund at any time. If your refund is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 3 to 5 business days, depending on your card issuer's policies.


All requests for refunds must be emailed to us at support@theandroiddoctor.com


Video Proof

If you have already connected with a technician and your phone has been serviced, but you claim that the service provided did not work, we may require you to submit video proof. You can submit videos directly to our email at support@theandroiddoctor.com or upload the video to a third party video host like youtube and email us the link.


Contact Us

If you have any questions in regards to a refund please do not hesitate to contact us. We can be reached at our live chat on our site or by emailing us at support@theandroiddoctor.com or by calling us at (800) 986-3230.


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